FREQUENTLY ASKED QUESTIONS


Everything you need to know about our couture legacy since 1980, made-to-order process, custom photo requests, and global express delivery.

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How does the Made-to-Order process work?


Every Fiore’s Bridal gown is handcrafted exclusively upon order in our Istanbul atelier. We do not maintain mass inventory. Once your order is placed, our master artisans begin crafting your gown based on your exact body measurements, posture, and design preferences.

Will I be updated while my gown is being made?

Yes. We keep you informed at every stage of production with photo updates and live video support, from pattern cutting and embroidery to the final inspection. You can book a video call with our atelier team at any time to see your gown and ask questions. See The Custom Process for each step.

Do you have references or examples of your previous work?

Yes. You can see real brides wearing our gowns on our Our Brides page, read our 5-star Google reviews on our homepage, and browse our latest work on Instagram @fioresbridal. If you would like more references, leave us your email or message us on WhatsApp and our atelier team will share them with you personally.

Can I trust Fiore's Bridal with my order?

Absolutely. Fiore's Bridal is a family bridal atelier in Istanbul with 5-star Google reviews and real brides featured on our Our Brides page and on Instagram @fioresbridal. There is no payment at checkout: our team contacts you to confirm your design, measurements and timeline in writing before anything is charged.

Can I send a photo of a gown to be custom-made?


Yes, absolutely. If you have a dream design or a reference photo, you can share your inspiration images with our virtual concierge via WhatsApp or email. Our pattern engineers with over four decades of couture experience will recreate your vision from scratch, tailored perfectly to your silhouette.

Do I need an in-person fitting, or can I order virtually?


We offer both in-person fittings at our Istanbul atelier and seamless virtual consultations. Our virtual concierge provides a detailed measurement guide to assist you from afar. Thanks to our precise pattern-making techniques, a flawless fit is guaranteed whether you fit in person or virtually.

What fabrics and materials do you use?


We source only uncompromised, premium couture materials: luxury Silk Mikado and original wrinkle-resistant Duchess Satin sourced from prestigious European couture houses, high-grade American bridal tulles, ultra-durable tear-resistant stretch tulle, lightweight breathable lycra linings for supreme comfort, and hand-curated French Chantilly and Guipure laces.

How long does it take to make and ship my gown?

Most gowns are completed and dispatched in just 4–6 weeks, depending on the complexity of hand embroidery – far faster than the 6–9 months many bridal houses require. Once completed, your gown is shipped via fully insured global express courier (DHL/FedEx) and arrives within 3–5 business days worldwide. See our Ordering Timeframes.

My wedding is soon. Can you make my gown in time?

Wedding date approaching? We are your rush-order partner. While most bridal houses ask for 6 to 9 months, our Istanbul atelier specialises in express couture. Tell us your wedding date and we will confirm a dedicated production plan to deliver your gown in time, with the same hand-finishing and premium materials. Rush orders are confirmed individually and are subject to atelier availability.

Message us on WhatsApp with your wedding date.

How do I take my measurements for a custom gown?


You can easily access our step-by-step Sizing Guide directly on our website to learn how to take accurate measurements at home. Additionally, once your order is initiated, our virtual concierge is available to guide you through a live video consultation or review your submitted measurements to guarantee a flawless fit.

What is your return policy for Made-to-Order gowns?


Because each gown is individually handcrafted to your exact body measurements and custom design specifications, all Made-to-Order sales are final. However, we ensure total perfection before dispatch and provide ongoing support for any minor adjustments.



Can I customize an existing model from your collection?

Absolutely. Every design in our collection serves as a canvas. You can request design modifications—such as adding sleeves, altering train lengths, changing neckline shapes, or swapping lace patterns—to create a truly one-of-a-kind gown.

Are customs duties and taxes included in international shipping?

All international orders are shipped via insured express couriers (DHL/FedEx). Depending on your country’s regulations, import duties or local taxes may apply upon delivery. Our virtual concierge assists you with all shipping documentation to ensure smooth and swift customs clearance.

Do you offer wholesale or production for boutiques and retailers?

Yes. Beyond our individual bespoke service, our Istanbul atelier, established in 1980, is fully equipped for wholesale production and private-label collections for bridal boutiques and global retailers. We offer flexible minimum order quantities (MOQs), custom branding, and premium manufacturing standards.



FROM YOUR DREAM PHOTO TO REALITY

Send us the inspiration photo of your dream gown. Our master pattern makers and embroiderers in Istanbul will recreate it to your exact measurements with uncompromised couture quality.

SHARE YOUR INSPIRATION

The Fiore's Bridal atelier

A private conversation, beautifully begun.

Contact Us

For bespoke bridal enquiries, private appointments and every first detail of your dream gown, our atelier welcomes your conversation with discretion and care.

Working hours
Monday–Saturday, 10 AM–7 PM GMT+3

Email: support@fioresbridal.com
Phone: +905333598401

Concierge & Fitting

Experience our bridal concierge from wherever you are. Arrange a virtual consultation, share a photograph for a photo-to-gown request, or reach our team directly through WhatsApp support.

Your vision is received personally, thoughtfully and without compromise.

Retailer & Wholesale Inquiries

For discerning boutiques and partners seeking an exceptional bridal offering, discover opportunities in B2B partnerships, private-label manufacturing and considered wholesale.

Rooted in an atelier legacy dating back to 1980, Fiore's Bridal brings artistry, precision and enduring craftsmanship to every collaboration.
Email: b2b@fioresbridal.com